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Welcome to e-ServiceTalk October with updates to ITIL V3 Qualifications and the second e-Symposium. We're really gearing up for Conference now and it's not too late to book one of the last few delegate places.
ITIL V3 Certification and Qualification
ITIL Chief Architect Sharon Taylor presented an update at the recent itSMF USA Conference which is now available to download.
Best Places to Work Award 2008
Computer Weekly's awards are in their fifth successful year of finding the UK's best-managed IT departments. Nominate your organisation and promote your best practice achievements to a wider audience.
ITIL V3 Qualifications Update
APM Group, the official accreditors, have released a report including news of bridging courses and the withdrawal of V2.
Latest e-Symposium News
The second e-Symposium on 24th October follows last month's successful launch event. A Strategic Approach to the Service Lifecycle includes presentations from Shirley Lacy, Brian Johnson and Rob Stroud.
New SIG Chair
We are looking for volunteers to Chair the Public Sector Special Interest Group Meetings. If you are interested or would like to know more please contact Megan Pendlebury, Service Management Executive at itSMF UK.
"NAG Service Management The Success Story" by Julie Macmillan. This whitepaper has been short-listed for the new Submission of the Year award. Other short-listed nominations include Grant Adams' "Patch Management" as featured in August's
e-ServiceTalk and Steve Ingall's "ITIL V3 on a Page" to be featured next month.
ArticlesUnlocking the True Value of IT
Touchpaper research reveals that low perception of IT leads to an undervalued role in business as more than 80% of IT executives believe that difficulty in demonstrating success has a negative impact on budget and reputation.
New Appointments at G2G3
Neil Whyte and David Arrowsmith have joined as Business Development Managers to support G2G3's recent global growth.
Calendar of Events
ISO/IEC 20000 SIG
Stockport, 18th Oct
A Strategic Approach to the Service Lifecycle
e-Symposium, 24th Oct
(R)evolution Brighton, 12th-14th Nov
Book your day delegate package now for the itSMF UK Conference and Exhibition. The conference timetable can be downloaded. Look out for the new email update containing the latest news and conference information.
Interested in writing an article? Upcoming features include Software Asset Management, Governance and Release Management. Contact Lindsay Stones for more information on advertising and submitting articles.